Support Services
CCDE offers to its clients a Support Services Center, which facilities operates with the most modern computing resources, available 24 hours a day, seven days a week, to solve issues and address questions, helping users to extract the maximum value CCDE can offer.
Our well prepared and committed team of specialists not only operates in a fast and effective way with the highest service level standards, but is also continuously trained to deal with all the aspects involved in electronic fiscal documents management.
Thus, through flexible and individualized contracts, we are able to offer not only basic support services to our users, but also the essential follow-up services with clients and suppliers, solving possible problems that may jeopardize the effective document reception, issuing or transference.
Services We offer integrated solutions that support the creation, distribution, storage, query, recovery, archiving and the disposal of NF-e, CT-e, NFS-e and all other fiscal documents. Our solutions are built based on the following four pillars of services:
